Welcome to Shopfinitty (“we”, “us”, “our”). These Terms & Conditions govern your use of the website https://shopfinitty.online/ (the “Site”) and any purchases you make through it. By using the Site, placing an order, or continuing to browse or use the Site, you accept these Terms & Conditions and agree to comply with them. If you do not agree with any part of these terms, you must not use the Site or make a purchase.
1. Definitions
- Customer / You / Your means any individual or legal entity who registers on the Site or purchases products via the Site.
- Order means your request to purchase a product or service via our checkout process.
- Products / Goods means items listed for sale on the Site.
- Content includes text, graphics, images, logos, audio and/or video material on the Site.
2. Eligibility & Account Registration
- To use the Site and make purchases, you must be at least 18 years old (or the age of majority in your jurisdiction).
- You must provide truthful, accurate, current, and complete information when registering an account or placing an order.
- You are responsible for safeguarding your password and other account credentials. You agree not to permit others to access your account.
- You must notify us immediately of any unauthorized use of your account or any other breach of security.
3. Orders, Pricing & Payment
- Order Acceptance
a. All orders are subject to acceptance by Shopfinitty. We may refuse or cancel any order for any reason (e.g., product out of stock, error in price or product description, fraud risk).
b. Once your order is accepted, we will send you an email confirmation (the “Order Confirmation”). - Pricing
a. Prices displayed are in [Currency] inclusive/exclusive of all taxes (VAT, GST, etc.), unless otherwise stated.
b. Shipping, delivery, handling, customs, import duties or other additional fees may apply and are not included in item prices unless expressly mentioned.
c. We reserve the right to change prices and fees at any time before you place an order. - Payment
a. We accept payments through methods listed on the Site (credit/debit cards, PayPal, etc.).
b. By placing an order, you represent and warrant that you are authorized to use the payment method and that there are sufficient funds or credit.
c. Payment is processed at the time the order is placed, unless otherwise stated.
4. Shipping & Delivery
- We ship to the regions/countries listed on the Site. Shipping charges and delivery timelines will be shown at checkout or specified elsewhere.
- Delivery times are estimates only. We are not responsible for delays caused by customs, carrier issues, force majeure, or other events beyond our control.
- Risk of loss and damage passes to you once the product has been delivered to the carrier or to your address (depending on shipping terms). Title (ownership) passes to you when payment has cleared and we have fulfilled all obligations to deliver.
5. Returns, Refunds, & Exchanges
- Returns / Exchanges
a. If you’re not satisfied with your purchase, you may request a return or exchange within [number of days, e.g. 14 or 30 days] of delivery, subject to product condition (unused, in original packaging, etc.).
b. Certain products may not be eligible for return (e.g., perishable goods, intimate items, sale items) – these will be clearly marked. - Refunds
a. Once we receive the returned products and verify their condition, we will process your refund.
b. Refunds will be issued via the original payment method (unless otherwise agreed).
c. Shipping and handling costs are non-refundable unless the return is due to our error (e.g. wrong item, defective product). - Defective / Damaged Goods
a. If the item you receive is defective, damaged, or incorrect, please contact us within [e.g. 7 days] of delivery.
b. Provide photos or other evidence. We will arrange for a replacement or refund as appropriate.
6. Product Information & Pricing Errors
- We try to ensure that product descriptions, images, sizes, and availability are accurate. However, we do not guarantee they are completely free of errors.
- If a product is mispriced, we may cancel the order even after confirmation and refund any amount paid.
- Product colors may vary depending on display/device settings; small deviations are not considered defects.
7. Intellectual Property
- Ownership
a. All content on the Site (design, text, graphics, logos, images, code, etc.) is owned or licensed by Shopfinitty.
b. You may use the content solely for personal, non-commercial use in connection with your purchase. - Restrictions
You agree not to copy, reproduce, modify, distribute, display, or create derivative works of any part of the Site except as expressly permitted under these Terms.
8. Privacy & Data Protection
- Your use of personal data is governed by our Privacy Policy [link]. By using the Site you consent to collection, use, storage, and disclosure of your information as set out in that policy.
- We will take reasonable measures to protect your data but cannot guarantee full security (e.g. regarding third‐party breaches or cyberattacks).
9. User Conduct & Prohibited Activities
- You agree not to use the Site for any unlawful or prohibited purpose. Including but not limited to:
a. Violating any applicable laws, regulations, or rights of others.
b. Interfering with or disrupting the operation of the Site, servers, or networks.
c. Attempting to probe, scan or test vulnerabilities or breach security or authentication procedures.
d. Using automated means (bots, scrapers) to access or collect content from the Site without our permission. - You agree not to post or transmit any abusive, obscene, defamatory, or otherwise unlawful content.
10. Limitation of Liability
- To the maximum extent permitted by law, Shopfinitty’s liability to you arising out of or in connection with your use of the Site, or any goods you buy, is limited as follows: a. We will not be liable for any indirect, incidental, special, or consequential damages (including loss of profits, loss of data, loss of goodwill).
b. Our total liability under these terms for any claim will not exceed the price you paid for the goods which are the subject of the claim. - Nothing in these Terms limits or excludes liability for death or personal injury caused by our negligence, or for fraud or other liability which cannot lawfully be limited or excluded.
11. Returns & Refunds Policy Specifics (If needed)
- Clarify whether shipping fees are refundable or not.
- Whether exchanges cost extra fees (shipping, restocking) and who bears them.
- How to initiate a return or exchange (contact support, fill form, return address, etc.).
12. Cancellation Policy
- You may cancel your order prior to dispatch. Once dispatched, the order cannot be cancelled but may be returned under the Returns policy.
- To cancel, you must contact us by email or through our customer service before shipment confirmation.
13. Force Majeure
We will not be liable or responsible for any delay or failure to perform as required by these Terms to the extent that such delay or failure is caused by events beyond our reasonable control including, but not limited to, acts of god, flood, fire, earthquake, pandemic, war, terrorism, civil unrest, government actions, labor disputes, failure of public or private telecommunications networks, or delays caused by customs or import/export restrictions.
14. Governing Law & Dispute Resolution
- These Terms & Conditions and any disputes arising out of or related to them shall be governed by the laws of [your country / state].
- If a dispute arises, you agree first to try to resolve the matter informally by contacting us.
- If informal resolution fails, disputes shall be resolved through [arbitration or courts] located in [city, jurisdiction].
15. Changes to Terms
- We may revise or update these Terms from time to time. The date “Last Updated” will be updated accordingly.
- Continued use of the Site or placing orders after changes means you accept the new terms.
16. Miscellaneous
- Severability: If any provision of these Terms is found invalid, illegal or unenforceable under relevant law, that provision shall be deemed deleted or limited to the extent necessary, without affecting the remainder.
- Assignment: We may assign our rights and obligations under these Terms to a third party; you may not assign your rights or obligations without our prior written consent.
- Waiver: If we fail to enforce any right under these Terms, that does not constitute a waiver of those rights.
- Entire Agreement: These Terms, together with our Privacy Policy, Return Policy, and other policies displayed on the Site, constitute the entire agreement between you and Shopfinitty regarding your use of the Site and purchase of products.